Shipping & Return Policy

Store Name: shopzoxo.store

Shipping Policy

At shopzoxo.store, we work hard to process and deliver your orders as quickly as possible.

• Orders are generally processed within 1–2 business days after payment confirmation.
• Standard delivery time is approximately 7 days from the date of dispatch.
• Delivery times may vary depending on your location, courier delays, weather conditions, or other unforeseen circumstances.
• Once your order has been shipped, you may receive tracking information where available.
• Please make sure your shipping address and contact details are correct before placing your order.

5-Day Return Policy

We offer a 5-day return policy from the date you receive your order.

To be eligible for a return:

• The return request must be made within 5 days of delivery.
• The product must be unused and in its original condition.
• The product should be returned with its original packaging, tags, and accessories, where applicable.
• Certain products may not be eligible for return due to hygiene, customization, or other restrictions.

Products that are damaged, defective, or incorrect upon delivery should be reported to us as soon as possible.

Refunds

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If your return is approved, the refund will be processed according to the applicable payment method and may take additional time to reflect in your account.

Contact Us

If you have any questions about shipping or returns, please contact us:

Email: shopzoxo.store@gmail.com

We’re happy to help you with your order.